How to Place Order?
simply visit the Order Tracking section on our website and enter your order number and email address. You can also check the tracking link we sent in your confirmation email for real-time updates. If you're having trouble, feel free to contact our customer service team, and we'll help you track it down!
If your order hasn’t arrived by the estimated delivery date, first check the tracking link in your email for updates. If it’s delayed or stuck, contact our customer service for assistance.
Delays can happen due to various reasons like weather, high demand, or customs (for international orders). Check the tracking information, and if it's significantly delayed, please reach out to us.
Yes! We’ll send you email updates at key points, like when your order is confirmed, shipped, and out for delivery. You can also log into your account to check the status anytime.
You’ll receive a shipping confirmation email with a tracking number as soon as your order is shipped. You can use this number to track the delivery status.
Payments Methods
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and various other secure payment options like and Google Pay , UPI. Check our payment page for the full list.
If you were charged but didn’t get a confirmation email, check your spam or junk folder. If it’s still missing, please contact our support team, and we’ll look into it right away.
Yes, we use the latest encryption technology and secure payment gateways to ensure your personal and payment information is safe and protected.
Exchanges & Returns
Absolutely! If the product doesn’t meet your expectations, you can return it within 7 days, as long as it’s unused, unwashed, and all the original packaging (tags, shoe-box, etc.) is intact. Feel free to try it on for fit and comfort, just make sure no smells (like perfume or deodorant) transfer to the product!
The product should be unused and unwashed—don’t worry, we don’t want you wasting detergent! The original tags, packaging, must be included. Just make sure you return the product in the same condition you received it.
We’re sorry for the inconvenience! If the product is damaged, defective, or incorrect, you can return it within 7 days, and we’ll gladly replace it or offer you a refund. Just make sure it’s unwashed and has all the original packaging intact.
Unfortunately, no. We accept only unused and unwashed products for return. We do encourage you to try the product for fit and comfort, though—just be mindful to keep it in the original condition.
Once we receive the returned product and it passes our quality check, your refund will be processed. If you’ve chosen store credit, we’ll send it to your registered email for your next purchase. For refunds back to your original payment method, it can take 5-7 business days for the refund to reflect in your bank account or card balance, depending on your bank or card issuer. We’ll notify you as soon as the refund is initiated!